FAQ
Have Questions? Read Through Our FAQs For An Immediate Answer
Is ordering from Hello Gorgeous safe and legitimate?
Absolutely! We cherish our incredible community, and while every business has its learning curves, we constantly strive for perfection. Our platform has received abundant love and positive feedback from our lovely patrons. We urge you to give us an opportunity to adorn you in style and confidence. Your trust is paramount, and we are committed to enhancing your experience with every visit
How do I know my size?
We have a detailed size guide that will help you find your perfect fit. Always make sure to measure yourself and compare with our chart before placing an order
Can I change my order after placing it?
Yes, but you'll need to act fast! Contact our customer service team immediately, and we'll do our best to accommodate changes before the order is processed
How do I use a promo code?
At the checkout page, you'll find an option to enter your promo code. Just pop it in, and the discount will be automatically applied.
What payment methods do you accept?
We accept major credit cards, PayPal, and other selected payment gateways. All payments are secure and encrypted for your safety.
Are there any hidden fees?
Absolutely not! The price you see is the price you pay. However, any import duties or taxes imposed by your country are not included and would be your responsibility.
How much does shipping cost?
Shipping costs vary based on location and the weight of your order. You can view our shipping rates at the checkout page.
How long will it take for my order to arrive?
Delivery times differ based on your location. Typically, orders are processed within 1-2 business days and delivered within 10 - 20 business days.
Can I track my order?
Absolutely! Once your order is shipped, you'll receive a tracking number to follow its journey right to your door. You can learn more about tracking your order on our tracking page. (Note: hyperlink to tracking page)
What's your return policy?
We want you to love what you ordered! If you're not 100% satisfied, you can return or exchange your purchase within 30 days of delivery. Ensure that the item is unworn, unwashed, and in its original condition
Can I make an exchange?
Sorry for the inconvenience, we currently do not offer exchanges
How can I contact Hello Gorgeous?
Reach out to us via our Contact Us page, or drop us an email at support@hello-gorgeous.vip. Our vibrant team is here to assist!
How do I stay updated with the latest from Hello Gorgeous?
Join the Hello Gorgeous family! Subscribe to our newsletter, and follow us on our social media channels to stay in the loop with the latest styles, offers, and gorgeousness!
How should I care for my Hello Gorgeous clothing?
To keep your garments looking fresh and fabulous, always check the care label on each item. Most of our pieces prefer a gentle hand wash or a cold machine wash in a garment bag. Avoid using bleach, and always air dry to maintain the shape and vibrancy of the fabric. For those special pieces, consider professional dry cleaning.
What if I order an item that is out of stock?
We understand how disappointing it can be when a favorite piece isn't available. If you happen to order an item that goes out of stock after the payment has been authorized, we will be sure to contact you as soon as possible to see if you would like to replace the item or get a refund.