Terms of service
Welcome to Hello Gorgeous. We are passionate about providing our valued customers with a curated selection of high-quality, fashionable clothing and accessories that empower and inspire. At Hello Gorgeous, we believe in promoting body positivity and embracing diversity, offering a delightful shopping experience that reflects the uniqueness of every individual.
These Terms and Conditions govern your use of our website and the services offered. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
Acceptance of Terms
Agreement
By using our website, you acknowledge that you have read, understood, and accepted these Terms and Conditions. If you do not agree with any part of these terms, you may not access or use our website.
Age Restriction
Our website is intended for users who are at least 13 years old. By using our website, you represent and warrant that you are at least 13 years old. If you are under 13, please do not use our website.
Use of Website
License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. You may not use our website for any illegal or unauthorized purpose. Unauthorized use may lead to the termination of your access.
User Accounts
To access certain features on our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
Prohibited Activities
You are prohibited from engaging in the following activities:
- Violating any applicable laws, regulations, or third-party rights.
- Accessing, using, or attempting to access or use the accounts, systems, or networks of other users without authorization.
- Interfering with the proper functioning of our website or using any automated system to access, obtain, or collect data.
- Engaging in any activity that could harm or impair our website, servers, or networks.
- Posting, transmitting, or sharing any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
Product Information and Pricing
Product Descriptions
We make every effort to provide accurate and up-to-date product information, including descriptions, images, and specifications. However, we do not warrant that the product information on our website is error-free, complete, or current. In the event of any discrepancies or inaccuracies, we reserve the right to correct or update such information without prior notice.
Pricing
While we strive to ensure that all pricing information is accurate, occasional errors may occur. We reserve the right to correct any pricing errors and refuse or cancel any orders placed with incorrect prices. In such cases, we will notify you and provide the option to cancel the order or proceed with the corrected pricing.
Availability
All products are subject to availability. We make every effort to keep our inventory up to date, but there may be instances where a product becomes unavailable after you place an order. In such cases, we will inform you and offer a substitute or refund for the unavailable item.
Orders and Payments
Placing Orders
When you place an order on our website, you are making an offer to purchase the products at the specified price. We reserve the right to accept or reject your offer at our discretion. If we accept your order, we will send you a confirmation email with the details of your purchase.
Payment
You agree to provide accurate and complete payment information when placing an order. By submitting payment details, you authorize us to charge the total order amount to the designated payment method. Payment is required at the time of purchase, and orders will not be shipped until payment is successfully processed.
Order Cancellation
We may cancel your order if: - The product is unavailable or out of stock.
- There is an error in pricing or product description.
- We suspect fraudulent or unauthorized activity.
- You violate any of these Terms and Conditions.
If we cancel your order, we will refund the full purchase price to the original payment method.
Shipping and Delivery
Shipping Methods
We offer various shipping methods for delivering your order. Shipping costs and estimated delivery times are provided during the checkout process. Please review the shipping options and select the one that best suits your needs.
Delivery
We will make reasonable efforts to ensure that your order is delivered within the estimated delivery timeframe. However, delivery times are approximate and subject to delays beyond our control, such as courier issues or adverse weather conditions.
Shipping Address
You are responsible for providing accurate shipping information, including the delivery address and contact details. We will not be liable for any delays or non-delivery caused by incorrect or incomplete shipping information.
Returns and Refunds
Return Policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may be eligible for a return or refund, subject to the terms and conditions of our Return Policy. Please review our Return Policy on our website for detailed information on the return process, eligibility, and requirements.
Refunds
Refunds for returned products will be issued to the original payment method used during purchase. The refund amount will be equal to the purchase price of the returned products, minus any applicable fees or shipping costs. Please allow a reasonable processing time for refunds to be reflected in your account.
Intellectual Property
Ownership
All content, materials, and intellectual property on our website, including but not limited to logos, images, text, graphics, and product designs, are the property of Hello Gorgeous or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Limited License
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the content on our website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works of our content without our explicit written consent.
Disclaimer of Warranties
Use at Your Own Risk
Your use of our website is at your sole risk. Our website and all content, materials, products, and services are provided on an "as is" and "as available" basis, without any warranties, express or implied.
No Warranty of Accuracy
We do not warrant that our website will be error-free, secure, or uninterrupted, nor do we make any warranty regarding the accuracy, completeness, reliability, or suitability of the content and materials provided.
Limitation of Liability
Exclusion of Damages
To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or the products and services offered.
Indemnification
You agree to indemnify, defend, and hold harmless Hello Gorgeous and its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including attorneys' fees) arising from or related to your use of our website or any violation of these Terms and Conditions.
Modifications to Terms and Website
Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes indicates your acceptance of the modified terms.
Website Changes
We may modify, update, or discontinue our website or any part of it at any time without prior notice. We shall not be liable to you or any third party for any such modifications, updates, or discontinuations.
Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions or our website, please contact us at support@hello-gorgeous.vip. Our customer support team will be happy to assist you.
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as our Privacy Policy. Thank you for being a part of our fashion community and for respecting our Terms and Conditions.